No, You can call our sales team on 01324 573439 and one of our product specialists will assist you in placing an order.

Shortly after completing your purchase you will receive an email confirming the order

If you need to make changes to your order you can call our sales team on 01324 573439 quoting the order number on your confirmation email and our team will be more than happy to help.

We will gladly issue a full refund for any unopened merchandise that is returned within 7 days of purchase. All items must be accompanied by original receipt and remain unopened.

If the products which we deliver are damaged, defective or of an incorrect quantity then provided you notify us within 3 working days of the date of receipt we will make good any shortage or non-delivery, replace or rectify any damaged or defective products, refund to you the amount paid by you for the relevant goods.

Unfortunately we can only deliver to the UK at this time. However please join our mailing list and we will let you know of any change to our delivery destinations.

Standard UK mainland delivery is £10
Free delivery on all UK orders placed through the website with a value over £50.
Free delivery on all other UK orders e.g. phone, fax, email with order value over £150.

Standard UK delivery should take between 3-5 Working Days

Yes this can be entered at checkout.

We accept payment from the following Debit and Credit cards:

• American Express
• Visa
• MasterCard

You can also now save your credit/ debit card details for later for easier checkout the next time you shop with us. 

We also accept mobile forms of payment Apple Pay & Android Pay.

Please Note: We no longer accept Paypal as a payment method.

When the order is submitted we will make an automatic request for authorisation of the card so that the payment can be accepted.

If you require more information about our products, in first instance check this website, if you still cannot find the answer to your query please contact web@montaguelloyd.com 

To find out when stock will be replenished contact web@montaguelloyd.com and we will do our best to provide you with an estimated date

To find out more information please contact web@montaguelloyd.com 

Yes, please email web@montaguelloyd.com for a copy of this.

For the latest news and information from Montague Lloyd, please sign up to our mailing list.

No, Montague Lloyd reserve the right to cancel orders that are being used by unofficial outlets or websites. All trade enquiries should be directed to web@montaguelloyd.com 

To claim the FREE pack of white shave kits, it must be added to the basket along with the 3 cases of Au Lait 30mls. We are not responsible for any orders who do not add this to the basket before completing their order.  The offer is only valid on AU LAIT 30mls and customers can mix and match cases.  

This offer ends on Monday 22nd July 2pm and is not available to resellers.

If you have previously been a Montague Lloyd online customer you can set up your new account by following the instructions in the 'Account Activation' email you will have received from us.

If you have not received this email send us an email at enquiries@montaguelloyd.com and we'll send it to you. 

You can email us at enquiries@montaguelloyd.com and we will delete your account from our system. Please note, if you want to order from us in the future, you will need to set up a new account.