FAQ

Orders

Do I Have to Order Online?

How do I know that you have received my order?

Can I make changes to my order?

Returns

When can I return a product?

What if the items I received are incorrect?

Deliveries

What countries do you deliver to?

How much does delivery cost?

How long will delivery take?

Payments

How can I pay for my order?

When will I be charged for my order?

Products / Stock

I need more information about a product?

Will you be getting more stock in?

I cannot find an item I saw advertised?

General

Do you have a catalogue?

Where can I find out the latest news from Montague Lloyd?

Can I purchase goods online to use in my own shop or website?

How does the FREE white shave kit offer work?

Customer Accounts

Do I have to set up an account?

I had an account on the old website and I can't access my account on the new website.

I no longer wish to hold an account with you.